NuLink FAQs


General
Who should I contact if I have additional questions regarding my NuLink service?

If you have additional questions for which you were unable to find answers on our Web site, you can click on the Contact Us page and e-mail a specific question to our trained Customer Care Representatives. If you prefer to speak to someone, please call us at 770-683-MYTV (6988) for further assistance.

Where do I find information about my remote control?

Click here to find your remote control. You can view the PDF manual or follow the interactive setup guide (some models).

If you are unable to view the files, you may need to download and install a free PDF viewer such as Adobe Reader or Foxit Reader.

What are the rates for international and offshore calls?

Click here for international and offshore calling rates.

Bill Pay
How can I pay my bill?

NuLink provides customers several methods for bill payment. You can mail in a check with your paper bill, pay online or use Local Pay at multiple convenient locations.

  1. Mail: NuLink sends a statement every month with a return envelope for your payment. If you have not received a statement from NuLink, call us at 770-683-6988 to get another statement sent to you. Your payment can be mailed to 2A Jackson Street, Newnan GA, 30263.
  2. Online: You can pay your bill online manually, or sign up for automated monthly payments. You can register for this by going to the NuLink Online Bill Pay page at https://cableanytime.net/NuLink/. If you haven’t already registered, you will need to register first to begin using these features, including bill pay and e-mail maintenance.
  3. Local Pay: NuLink has a local payment center located at 2A Jackson Street, Newnan.
  4. Phone: You can call NuLink at 770-683-6988 and make a payment 24 hours a day.
     
Do I have to be registered to pay my bill online?

Yes, and registering is easy. You can register to use Account Manager by going to the NuLink Online Bill Pay page at http://cableanytime.net/NuLink/. If you haven’t already registered, you will need to register first to begin using the Account Manager features, including bill pay and e-mail maintenance.

Can I still make a payment on the account even if I am not the account holder?

Yes, anyone can make a payment on the account. You can use Local Pay, or mail a check to NuLink to pay on the account. Please be sure to note the account number. For online payments, you must be the account holder.

For additional questions, please contact us directly.

Terms and Conditions
2A Jackson Street, Newnan, GA 30263
770-683-6988