What is the acceptable use policy (AUP) for NuLink residential Internet service?
Click here to view the AUP or click here to download in DOC format.
How do I find my IP Address?
Just like a telephone number, your Internet IP address is a unique number that is assigned to your computer or router. The major difference is that this number can change occasionally (though a static IP address can be reserved for an additional charge). The easiest way to determine your current IP address is to visit a web site that reports it back to you. Here are a couple that will report your outside IP address:
If you have a device between your computer and the cable modem (like a router to share the connection), that device usually has the IP address assigned to it. Computers and devices behind it would share a single Internet IP address. The router or network device assigns local IPs to each computer or device behind it.
The following steps will display the IP address of your computer. If you are behind a device that shares the Internet connection, your computer will only report your local IP address.
Windows XP:
- Click START and then select RUN.
- In the Run dialog box, type CMD and click OK.
- The black Command window will open. Type IPCONFIG and press the Enter or Return key.
- Lots of information will be displayed. Look for "IP Address" or "IPv4 IP Address."
Windows Vista/7:
- Click START.
- At the bottom of the Start menu, type CMD and press the Enter key.
- The black Command window will open. Type IPCONFIG and press the Enter or Return key.
- Lots of information will be displayed. Scroll back up and look for "IPv4 IP Address."
Mac OSX
- Click the Apple logo in the top-left corner, then select System Preferences.
- Click "Network."
- Select the appropriate network adapter (AirPort for wireless or Ethernet for wired).
- The IP address for the selected network adapter should be displayed.
How do I change my home page in Internet Explorer?
- Go to the Web page you want to set as your homepage.
- Click Tools then choose Internet Options. Some versions of Internet Explorer do not show a menu bar. If you don't see "Tools," tap the Alt key to reveal the menu bar.
- Click Use Current.
What is NuLink High-Speed Internet?
NuLink High-Speed Internet is an always-on "broadband" Internet connection provided over cable lines. With home networking equipment, a single cable modem can provide Internet access for an entire household. With different speed packages to choose from, you can find the right NuLink Internet service to fit your needs.
If you are configuring a router to share your Internet connection and you're asked what type of connection to select, choose "Automatic," "Dynamic," or "DHCP."
What software will be useful for surfing the Internet?
Users running any version of Microsoft Windows are encouraged to use a web browser other than Internet Explorer. IE is included with every computer running Windows, so it's frequently targeted by bloatware and malware. Using a different web browser helps to reduce this threat significantly. Users still need to be careful that downloaded software is trustworthy.
Mozilla Firefox
Firefox is similar to IE in many ways, but offers much greater functionality with the extensions and plug-ins available (example: Adblock Plus).
Google Chrome
Chrome is an extremely fast and stable web browser with a simple interface. Like Firefox, it also has useful plug-ins to extend functionality. As a relative newcomer, Chrome is rapidly growing in popularity.
Opera
Opera is a very popular web browser that has been in development since 1994. Many now-standard web browsing features were originally introduced in Opera. It is still frequently updated and offers far more built-in functionality than any other web browser. Many standard features in Opera aren't available in other browsers without installing extensions and add-ons.
These web browsers are also available for Apple Mac computers running OSX (alternative to Safari).
Other software for Windows
Microsoft Security Essentials
Microsoft recently started offering MSE as a free antivirus product. It is less-intrusive than most paid antivirus software and has a minimal impact on system performance. If you are going to install MSE, it's recommended that you first remove your old antivirus software so they do not conflict with each other.
Microsoft Windows Live Essentials
Windows Live Essentials is a free package from Microsoft. For Windows 7 users, it adds some features that were standard with Windows XP (email client, instant messaging). Windows Live Essentials also includes other useful software, like Windows Live Photo Gallery. When installing, it is recommended that you opt-out of any unnecessary toolbars or extra software you don't want.
Mozilla Thunderbird
Thunderbird is an email client similar to Outlook and Windows Mail. Compared to Windows Live Mail, Thunderbird is faster and lighter.
Can I keep using my Web-based e-mail service?
If you already have an email address from a free email provider, you can continue to use it.
How is NuLink Internet different from my dial-up connection?
NuLink connects using a cable modem over your cable line, so you won't tie-up the phone when using the Internet. Because the connection is "always-on," you don't need to manually connect and disconnect. Just turn on your computer and open your web browser, email client, or any other software that requres an active Internet connection.
NuLink Internet offers different speed packages to choose from so you can find the service level that best fits your needs. Our standard package allows speeds up to 3,000mbps, which is almost 60 times faster than the fastest dial-up connection (53.3kbps).
Today's Internet is no longer "dial-up friendly." Broadband speeds allow you to stream Internet video and access services that are not possible through a low-speed dial-up connection. Clicking from page-to-page is also significantly faster. Try a high-speed Internet connection and see what you've been missing!
How is NuLink Internet different from DSL or other cable providers?
NuLink Internet does not use your home phone lines, so it's not necessary to install DSL filters on your telephone outlets. In many areas, DSL models are not capable of the same speeds as a cable modem.
While it's sometimes misrepresented as a disadvantage, cable networks have smaller, more manageable segments than DSL. Cable segments typically service a neighborhood or subdivision while DSL segments include a much larger region, with everyone sharing the same bandwidth.
Do I have to have NuLink Cable to get NuLink Internet?
You do not have to have NuLink Cable to get NuLink Internet, but with such great package deals, why wouldn't you get both services from NuLink? Learn more about our pricing and packaging options!