Does NuLink have HD-DVRs?
Yes, unlike many cable companies, NuLink carries HD-DVRs, as well as standard DVRs. Many cable companies only offer standard DVRs and customers cannot record and play HD content with these DVRs. NuLink realizes that customers with HDTV should have the ability to record and play back programs delivered in HD, so we offer two DVR types: one for customers with HD and one for customers with standard television. To order an HD-DVR, please call us at 770-683-6988.
How does a DVR work?
A DVR will replace the original cable receiver and perform the same functions, and more, as the standard cable receivers.
To see a demo of how a DVR works: Interactive Demo.
Can I record HD content with a DVR?
Yes. Unlike other cable companies, NuLink offers HD-DVRs, as well as standard DVRs. NuLink realizes that customers with HDTV should have the ability to record and play back programs delivered in HD, so we offer two types of DVR: one for customers with HD, and one for customers with standard television
If I have an HD receiver already, can I trade it in for an HD-DVR?
Yes. The advantage of NuLink’s offering is that you only need one piece of equipment to enjoy both HD programming as well as the functions offered by a DVR
What is a DVR?
A Digital Video Recorder (DVR) is a cable receiver capable of recording programming for playback at a later time. DVRs also offer these features:
- Pause live programming for up to an hour, which allows you to resume where you left off
- Record 2 programs simultaneously, while also playing back a third, pre-recorded program
- View 2 programs at the same time with the built-in picture-in-picture (PIP) feature
- Set the DVR to automatically record your favorite programming
- Instant replay of live programming
To see a demo of how a DVR works: Interactive Demo.
How much will adding a DVR cost?
You can get a NuLink DVR for as little as $13.95 per month. For more information, call us at 770-683-6988.
How many hours of programming can be recorded?
Different DVR models have different storage capacity. Our 8300HD DVR has twice the internal capacity of the SD model, but HD content requires more storage space than SD. The table below may help to demonstrate the differences between our DVR models.
||80GB Hard Drive
||Up to 45 hours of SD*
||160GB Hard Drive
||Up to 20 hours of HD*
Up to 90 hours of SD*
*Actual recording capacity depends on format and data rate of recorded content.
What happens if the DVR temporarily loses power?
The recordings that were saved prior to the power loss are preserved, except, of course, those recordings that were automatically deleted because their save time was reached. Future recording schedules are also preserved. You will only miss the recordings scheduled to be made while the power was out.
How far back can I rewind a program?
It depends on whether the program is a live or a recorded program. You can rewind a recorded program back to the beginning of the recording. With live programs you can rewind back to the point at which you started watching that channel, but not more than an hour. Each time you change channels, a new copy is stored to the built-in recorder. If you have been watching the same channel for 15 minutes, you can rewind for 15 minutes. If you change channels, a new buffer is created starting from the point you changed the channel.
How long can I pause live TV?
You can pause up to 1 hour on the main screen and at the same time pause up to 1 hour on the PIP screen.
If I've been tuned to a program since it started, do I have to rewind to the beginning to record the entire program?
No. If you have been tuned to the program since the beginning, just press Record from any point in the program and your DVR will record the entire program.
Do I have to press Stop to stop recording the program when it ends?
No, the recording will automatically stop based on the program run times you specified on the recording confirmation screen.
How will I know when I am almost out of space to record?
You may check the recording space used from the Preferences menu on your DVR. You can access the Preferences screen by pressing the B button on your remote. Scroll to the Recording Space Used line to check percentage of space used.
Can I play back more than one recording?
No, you can only play back a single recording at one time.
Can I recover a recording that was erased from the DVR?
There is no way to recover a recording that has been erased from the Recorded List screen.
Can I record two channels at the same time and watch a third live program on a different channel?
No. If you are recording two live programs at the same time and attempt to change channels, a warning message will appear warning you that you must stop recording that program in order to proceed. You can record two live programs and watch a pre-recorded program at the same time.
What happens if a sports event that is being recorded goes into overtime?
The DVR cannot determine if a live program is going over the initial time slot. If there is the chance the event may run long, you may extend the stop time when you set up the recording in the Confirm Recording screen.
Do Parental Controls carry over to DVR recordings?
Yes. If you block programs by channel or rating in General Settings, those settings are carried over to DVR recordings. For example, if you decide to block all R-rated programs in General Settings, the R-rated programs will still be recorded, but you cannot play them back until you enter the Parental Control PIN.
Do I need my remote control to set or play back a recording?
No. You can use the front panel of the converter box to schedule a recording from the Program Guide, or press the List button to access your recordings to play them back.
Why doesn’t the DVR respond when I press the keys on the remote control?
The remote control must be in the Cable mode to use any of the DVR features. This includes the picture-in-picture features.
How do I record a program?
From live TV:
Press Record on the remote. The Confirm Recording screen will appear. Press Select to accept the recording option presented or press A for other options.
From the Programming Guide:
Press Guide to bring up the Program Guide. Navigate to the program you would like to record. Press Record. The Confirm Recording screen will appear. Press Select to accept the recording option presented or press A for other options.
From a manual setting (channel, time and date):
Press List to display the Recorded List screen. Press B on the remote to display the Preferences screen. From the Preferences screen, select Schedule a New Manual Recording. Highlight and select the Channel in the first column. Scroll to the Day and specify when you want to record the program. Scroll to the Start and Stop times and specify the recording times. Scroll to the Save column and specify how long you want to save the recording. Once the recording has been set, it will now appear in your Scheduled Recordings list as a Manual Recording.
The Preferences screen allows you to change several default settings for your recordings or to set a manual recording (see How do I record a program?). change the save time for future recordings (1, 2, 7, 14 days or until erased) schedule a manual recording (see How do I record a program?) change the start/end times for future recordings (1, 2, 3, 5 minutes or on-time) sort the recorded list alphabetically or by time recorded. The Preferences screen is accessed from the Recorded List screen. This can be accessed by pressing List on the remote. Once on the Recorded list screen, press B to bring up the Preferences screen.
There are four different preferences that can be set when using the DVR function.
- Schedule a Manual Recording (see How do I record a program?).
- Change the start/end times for future recordings.
- Sort the Recorded list.
- Change the save time for future recordings.
Any change you make to these settings will become the new default settings (Except Schedule a Manual Recording).
Change start/end times for future recordings
When you select the Change the Start/End Times for Future Recordings preference, the edit screen will display.
You have the choice of how many minutes before and after a program you want to begin or end recording. This option sets the default values for all future recordings.
For example, if you set the time to 2 minutes, all recordings will start 2 minutes before the actual program start time and stop recording 2 minutes after the program stop time.
Once set, all programs will be recorded using these options unless you change an individual program using the Recorded Programs Options, Change Save Time option.
Sort the Recorded list alphabetically or by time
You can change how the Recorded list displays the programs using this option. You can display the list either by time or by title (alphabetically).
Pressing the Select key toggles between the two choices.
Change the save time for future recordings
This option allows you to the default save time for all recorded programs. The choices include 1, 2, 7, 14 days, or until erased.
Once set, all programs will be recorded using these options unless you change an individual program using the Recorded Program Options screen, Change Save Time option.
How do I erase a program stored on the DVR?
Press the List button to bring up the Recorded List screen. Use the Move Up or Move Down arrows to highlight the recording you wish to erase. Press the Select button and the Recorded Program Options screen will appear. Press the Move Down button twice until Erase is highlighted and press Select. Press Yes, Erase (A button).